Shipping policy

At GulfPoint, we’re committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process, ship, and deliver your purchases.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email confirmation once your order has been shipped, including a tracking number (if available).

2. Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on your location, order weight, and delivery method.
Estimated delivery times:

Region Estimated Delivery Time Shipping Method
Local (within [Country]) 2–5 business days Standard Delivery
GCC Countries 5–10 business days Regional Shipping
International 10–20 business days International Courier

Delivery times are estimates and may vary due to customs delays, weather conditions, or courier issues.

3. Shipping Destinations

We currently ship to:

  • All regions within [your country]

  • GCC countries (Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, Oman)

  • Selected international destinations

If your country is not listed, please contact us at [support@gulfpoint.com] for assistance.

4. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email or SMS.
You can track your order status anytime through our Order Tracking page or by contacting our support team.

5. Customs, Duties, and Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by the destination country. GulfPoint is not liable for delays caused by customs processes.

6. Delays and Lost Packages

While we work closely with reliable shipping partners, delays can occur due to factors beyond our control.
If your order appears lost or significantly delayed, please contact us at [info.gulfpoint@gmail.com], and we’ll help resolve the issue as quickly as possible.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate when placing your order. GulfPoint is not responsible for packages lost or returned due to incorrect or incomplete addresses. Additional shipping fees may apply to resend returned orders.

8. Contact Us

If you have any questions about shipping or your order status, please contact our Customer Service team:
📧 Email: [info.gulfpoint@gmail.com]
📞 Phone: [Insert number]
🌐 Website: [https://www.gulfpoint.shop]